“How-to” notes for the School App Dashboard

This dashboard is mobile optimised and can be logged into from your computer or mobile device. You can also save the URL into your Links page so you can log in through the app — name it something like School Staff Only so parents and students understand why they can’t log into this page.

Quick Links

  1. Home page
  2. Administrators page
  3. Term Dates Pages
  4. Alert groups Page
  5. Newsletter Page
  6. Maps Page
  7. Links Page
  8. Calendar/Events Page
  9. Contacts Page
  10. Alerts Page
  11. Deleting Content
  12. Further Help

Home Page

Once you have logged into the dashboard you will be taken to the Home page.

  1. Here you will see a breakdown of the number of iPhone and Android users who have downloaded the app.
  2. You will also see a Quick Send Alert button which gives you quick access to the Alerts page and is an easy target to press with your finger from a mobile device.
  3. Absentee email submissions If you scroll to the bottom of the Home page you will see a section where your absentee emails will collate that have been sent through the app and also the email address they are going to.
  4. In the top right hand corner you will see a Settings wheel. Here you can change your password, log out and see the Dashboard version number.
  5. Along the top you will see the App module pages. By clicking each one you will gain access to the module where you can add, edit and delete content.

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  1. Number of iPhone and Android users who have downloaded the app.
  2. Quick Send Alert button
  3. Absentee email submissions
  4. Settings wheel
  5. App module pages

Administrators Page

This is where you can set up other school staff members so they can access the dashboard.

You can set up two types of users — users with full access to all modules on the dashboard and all Alert groups, and users that have limited access to one or a few modules on the dashboard and a limited number of alert groups.

Full access

  1. Click New User
  2. Add in a User log in name (for example the user’s first name), and then a password and confirm the password.
  3. Tick Select All under “Allow access to these admin pages (select pages)”
  4. Leave all boxes unticked under “User can send to these alert groups:” This will allows the user access to all Alert groups including ones added at a later date.
  5. Scroll down and Click Add

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Administrators page

Limited access

  1. Click New User
  2. Add in a User log in name, and then a password and confirm the password.
  3. Tick relevant box under “Allow access to these admin pages (select pages)”, for example Alerts
  4. Under “User can send to these alert groups:” Tick all groups user is to have access to
  5. Scroll down and Click Add

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Term Dates Page

To add, edit or delete term dates click into the text box and type or copy and paste, then click Update

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Alert Groups Page

This is where you can set up your Alert Groups.

You are able to send alerts to your community in two ways — you can send an alert to All Registered Devices, which will reach all users who have the app downloaded on their mobile device (this is ideal for whole school announcements and emergencies).

You can also send alerts to particular groups, like sports groups, which ensures the alert will reach only those who have chosen to receive alerts related to this group.

On the Alert Groups page you can add Alert Groups that you feel are relevant for your school. They work in a hierarchy of top level groups and sub-level groups.

● To add a top level group, for example Classrooms, click onto Alert Groups so it is highlighted in blue and click Create, name the group and click Save.

● To add a sublevel group under a top level group, like Sports, click onto Sports so it is highlighted in blue and click create then name the group, for example Rugby.

● To rename or delete, click the appropriate group and click rename/delete and save.

● If you make a mistake and put a group in the wrong place the grey arrows and lines on the left hand side of each group allow you to drag and drop the group into the correct location.

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Newsletter Page

This is where you can manually add newsletters to the app. If your newsletters are being integrated through a Mailchimp account or directly from your website you will not be able to add, edit or delete newsletters here but will need to do this through Mailchimp or your website.

To manually add a Newsletter:

  1. Click Add new notice
  2. Give the Newsletter a title — the same as you would normally name it, e.g. February Newsletter, Issue 2, Term 1
  3. Select the date and time of publication — if this is left it will add the date and time that you are adding the Newsletter.
  4. Either add the URL from a link to the newsletter from your website — be sure to copy the link once the newsletter is open and not from the page that contains the links to each newsletter.
  5. Or add a PDF — it must be under 1MB. If over this please use http://www.pdfzipper.com/ or https://smallpdf.com to compress your PDF
  6. Click Add
  7. You can then send the newsletter out as an alert by clicking Send as Alert in the actions on the right hand side.

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Maps Page

This is where you can add maps to the app. Some maps you may wish to share with your community include — your school’s location in the form of a Google map, a campus map that shows where classrooms are located, off-campus sports days that are held at a nearby park or on other school campus, camp locations, bus routes.

To add a Map:

  1. Click Add map
  2. Give the map a name e.g. School Location
  3. Add a URL or a PDF
  4. Click Add
  5. You can then send the map out as an alert by clicking Send as Alert in the actions on the right hand side.

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This is where you can add links from pages on your website or an external website to the app. You can also upload PDFs. Some examples include — your school website, your school Facebook page, the School Interviews log in page if your school uses this, Bus timetables, Ero reports, School policies, other helpful website links.

To add a Link:

  1. Click Add link
  2. Give the link a name, e.g. School Website
  3. Add a URL or a PDF
  4. You can also add these to filter groups so that when a user clicks the Links button from the app they can choose to view all links or filter them by subject, e.g. general links, sport links, international links, bus information, exam information, etc. To do this add the group name in the “Add new group” box and tick.
  5. There is a tick box that reads – “Open this link outside of the app, in the phone’s web browser.” Please tick this if the link you are adding contains a log in page or a payment gateway.
  6. Click Add
  7. You can then send the link out as an alert by clicking Send as Alert in the actions on the right hand side.

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Calendar/Events Page

This is where you can manually add calendar events to the app. If your calendar is being integrated through a Google calendar or directly from Kamar you will not be able to add, edit or delete events here but will need to do this through the Google calendar or Kamar.

To manually add an event:

  1. Click Add event
  2. Give the event a header e.g. Athletics day. Add more information if needed in the description, e.g. Please remember sunscreen, hat and water.
  3. Add the start and end date and time. Once the end date has passed the event will automatically drop off the app.
  4. Click Add
  5. You can then send the event out as an alert by clicking Send as Alert in the actions on the right hand side.

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Contacts Page

This is where you can add important school contact numbers and email addresses to the app. You can fill in all information fields or choose to simply add a phone number or email address. For example, you could add Uniform Shop in Name or Position/Title and the phone number or you could add each of your teachers’ names and email addresses. The more contacts the better — parents love having access to all staff through the app, even if it is only their email address, and it cuts down on calls to the office.

To add a contact click Add Contact:

  1. Enter in relevant contact details e.g. name, phone number, etc
  2. You can also add each contact to filter groups so that when a user clicks the Contacts button from the app they can choose to view all Contacts or filter them by subject, e.g. Office, Sport Teachers, etc. To do this add the group name in the “Add new group” box and tick.
  3. Click Add

You can also bulk import a list of contacts by clicking Bulk import from csv file and downloading the example csv files

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Alerts Page

This is where you send alerts

  1. Alert title — this is the text that will pop up on each user’s phone when the Alert is sent, so it is a good idea to communicate the most vital information here — what it is, when it is, where it is and at what time.
  2. Add additional information in the Additional Alert Content field, for example, please remember your hat and water, etc
  3. By clicking Add ‘Sent to’ groups the alert groups you are sending the alert to will also display in the alert message — it will say “Sent to” and the alert group name.
  4. You can also add a link if you would like the alert to open to a webpage.
  5. Next choose you alert groups — if you choose All registered devices this alert will be received by everyone who has the app downloading onto their mobile device, regardless of what groups they have chosen. This is the group to send whole school announcements to including emergencies.
  6. Send immediately is ticked by default but you can schedule alerts by unticking this box and adding a time to send your alert. They are sent in 15 minute blocks.
  7. At the very bottom of the alerts page you will see previously sent alerts. If alerts are appearing in this list, except for any scheduled alerts, it means they are visible on the app. The only way to delete them is to delete them from this list.

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Deleting Content

You can delete content by selecting one item at a time, by selecting multiple items or by choosing to delete all.

Simply click delete next to the item you wish to delete and a pop up box will appear allowing you to select one item at a time by ticking next to it, selecting all items, deleting the selected items or cancelling.

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Getting-Help

You can click the Need Help button in the dashboard at anytime to submit a help request. For more urgent queries you can contact Christina – christina@snapp.co.nz or call on 0223 153 679.

 

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